What time should I arrive at the concert?

We recommend being present at 18:30 when the doors open. Arriving early helps you avoid delays and queues.

Do I need to print my ticket?

No, it is not necessary. It is enough to have your ticket saved on your phone (screenshot, PDF, or email). Proceed to the check-in zone according to your ticket.

What happens during check-in?

Before entering, your ticket will be checked by the staff at the respective entrance. Please have it open and ready on your phone. Only valid ticket holders will be allowed entry.

How are the zones organized inside the Palace of Congresses and where are they located?

All Zone A seats are located on the ground floor (first floor) of the Palace of Congresses with direct entrance from the main hall.
Zones B, C, D1, D2, and D3 are located on the upper floor of the building. Please check your ticket and follow the signage inside to reach your designated zone. The check-in staff will assist you at the entrance and with orientation.

Am I allowed to bring food or drinks?

No, outside food and drinks are not allowed. Inside the venue, you can purchase various drinks and snacks at dedicated points.

Are there age restrictions for attendance?

Yes.Children under 10 years old are not allowed to attend.Persons aged 10–17 must be accompanied by an adult (18+).An ID card or official document verifying age will be required at the entrance.The organizer holds no legal responsibility for attendees aged 10–17 if they are unaccompanied.

Are there prohibited items that cannot be brought in?

Yes, for your safety and that of others, the following are not allowed:Bags larger than A4 sizeFood or drinks from outsideAlcohol, narcotics, perfumes, spraysWeapons, sharp or dangerous objectsProfessional cameras, recording equipment, dronesAll attendees will undergo security screening. Any prohibited items will be confiscated and will not be returned.

Can I be refused entry even if I have a ticket?

Yes. The organizer and security staff reserve the right to deny entry or remove any attendee from the concert who:Does not meet the age criteriaIs under the influence of alcohol or prohibited substancesPossesses prohibited itemsExhibits suspicious, aggressive, or inappropriate behavior
🚫 In any of these cases, no ticket refund will be issued.
The rules are clear and enforced for the safety and well-being of everyone.

Can I leave the concert and return later?

Yes, re-entry is allowed.
This can be done through designated exit-entry gates. Always keep your ticket with you and follow the instructions of the check-in staff.

What security measures will be in place during the event?

• All attendees will undergo security screening at the entrance
• Security staff will be present throughout the event perimeter to assist and guide attendees

Is there parking available near the Palace of Congresses?

Yes. Near the Palace of Congresses, there is the underground parking at “Italia” Square, which is only a few minutes’ walk away.
The underground parking at “Italia” Square offers affordable prices, high standards, and 24-hour service.
ℹ️ For more information and rates, please visit:
https://tiranaparking.al/service/sheshparkimi-nentokesor-sheshi-italia/ 

Advice from Vivere❤️

Enjoy every moment of this special concert, arrive early, bring your best energy, and let the rhythm of the music guide you.
We care about giving you an unforgettable experience, don’t forget to bring your emotion!